Online High School FAQ

Have questions? We have answers here in our American online high school FAQ. Need to know more? Call 1-(888) 242-4262 to speak with an Admissions Advisor.


Students entering High School of America must be at least 14 years of age and show a school transcript, homeschooling portfolio, or standardized test scores indicating at or above 8th grade level performance in all subject areas.
High School Of America doesn’t have an age limit. Our students range from the traditional high school age to those returning for their diploma years after high school. We strive to assist our students regardless of personal situation or background.
Yes. High School of America welcomes students from a variety of geographic areas. Haiti, Denmark, Poland, the UK, Ghana and Italy are among home countries of our students. If you are taking courses online, you will have 24-hour-a -day access to your curriculum regardless of where you live. Our online high school is perfect for military families who frequently have a Permanent Change of Station (PCS) order as well as families that relocate for business reasons.

High School of America gives financial and academic credit for high school transfer credits. We accept full and half credits, which means you can transfer a partial year of high school. The maximum is 17 credits @ $60 each, for a total possible tuition savings of $1020. To receive transfer credits, you must submit an official transcript from an accredited institution or homeschool portfolio for evaluation. Prompt receipt of student transcripts allows us to finalize your program in a timely manner.

To transfer credits from another high school, send a High School Transcript Request Form to your school or board of education to ensure your official transcript is submitted in a timely manner. Your school must fax or mail the transcript to us at the following address:

Registrar, High School of America, 841 Prudential Dr. Jacksonville, FL 32207 . Fax: 1-(888) 242-4262.

If you are homeschooled, please submit a complete portfolio of your work and/or proper documentation. You must include the Home School Form with your portfolio. We offer testing for students who cannot provide a homeschool portfolio. NOTE: Passing the test will allow you to continue your high school education at HSOA, but you will not receive credit toward your diploma for passing the test.

Complete our online enrollment application or contact an Admissions Advisor by phone at 1-(888) 242-4262 and provide a down payment or if you prefer, pay your tuition in full to enroll and get started.
High School of America flexible learning model allows students to study in a self-paced environment – wherever and whenever best suits them. The same flexibility is true for enrollment – you may enroll online 24/7. Or, call 1-(888) 242-4262 to speak with an Admissions Advisor during business hours, or mail your enrollment form to us. There is no specific timeframe when you must enroll.

All you need to get started is a computer with access to the Internet and Microsoft Office software. Once you enroll, you’ll receive access to our exclusive online learning system to immediately begin your first course. All students begin with an online Orientation.

If you requested optional printed textbooks, they will be shipped to you within 24 hours of enrollment. You should expect your materials to arrive by the U.S. postal service or international airmail if you live abroad.

You will have access to your textbooks immediately through the eBook reader provided in the course so please don’t wait on a printed textbook shipment to start your course! If you chose to receive a printed textbook in addition to the eBook, it will usually arrive in 5 to 7 days of it being shipped. Introduction to High School, Health and a few select electives do not have printed textbooks to accompany the course. For these you will find everything you need included in the online course.

Program Overview

College acceptance is based on a variety of factors — the level of challenge in the curriculum (The Academic Diploma), grades achieved, activities and leadership roles outside of school, and the quality of your college application and essays. High School Of America gives all students the opportunity to earn an accredited high school diploma, which is a basic requirement for college acceptance.
High School of America is regionally accredited, so credits should be easily transferable. However, acceptance of transfer credits is at the discretion of the individual school. The decision whether to accept transfer credit is usually determined by the similarity of courses completed to courses offered.
High School of America is listed as a Tier 1 school, and many of our graduates have gone on to start a military career. The Army, Navy, and Marines accept enlistees from Tier 1 schools. The Air Force will only accept enlistees from Tier 1 schools. Schools can be re-categorized by the military at any time, so we recommend that you check with your local recruiter for specifics.
Absolutely! Students are invited to join the High School Of America high school student community. In this space they can interact with peers, blog, participate in discussion groups as well as receive student support from school staff.
Yes, our flexible online learning experience allows students to study anytime or anywhere and complete as little or as much work as their schedule allows. Because students don’t have the stress of due dates, they can allocate more time to lessons that are more challenging and less time to those lessons in which they excel.

There is no requirement to pursue a full diploma program. We offer more than 30 individual online high school courses for single purchase. Our summer school students, in particular, find this option appealing for credit recovery. However, many students choose to enroll in single-purchase courses for a variety of reasons:

  • To get ahead in their studies
  • To take courses that are unavailable in their regular school curriculum
  • To challenge themselves with an honors or dual credit course
  • To make up for missed classes
  • To gain experience with online learning
You’ll need access to a desktop, laptop, netbook or notebook loaded with Microsoft Office and Internet Explorer to take your classes. All assignments and examinations must be submitted as a doc. or docx document. Currently, mobile operating systems such as Linux, iOS and Android, browsers such as Firefox and Safari and mobile devices like iPads and other tablets and iPods are not officially supported by High School of America. We do not discourage our students from using these operating systems or mobile devices; but we caution you that issues may arise.


High School of America provides a superb team of Academic Counselors who work with students in every subject on a one-on-one basis. Tutorial assistance is available Monday through Friday from 8:30 A.M. to 5:00 P.M. EST.

You may also reach out to teachers in the Ask Your Teacher forum of each course (except Introduction to High School). Your syllabus has teacher contact information and you may also find help during live chats.

You must successfully complete a minimum of six (6) High School of America credits to be eligible to earn your diploma from our school.
Yes. Each year, graduates are invited to attend the High School of America graduation in Florida. We create a festive event where students can walk across the stage in their caps and gowns and receive their diplomas. It’s a wonderful atmosphere to celebrate their accomplishments with family and friends. NOTE:Your account must be paid in full in order to graduate.
Your diploma and transcript will be sent to you via the U.S Postal Service or international airmail within 7-10 days of graduation.
You may request a copy of your High School of America transcript using the Transcript Request Form. Transcripts may be obtained by contacting student services at 1-(888) 242-4262. Your first transcript is free. We can provide additional official transcripts at a cost of $10.00 and are happy to send them to prospective employers and college admission offices. Payment must be received prior to your transcript’s release.


Our zero percent interest monthly payment plan is an attractive alternative to student loans. There are never any finance charges or interest fees.
You can enroll and start studying right away with an initial low down payment. Our budget-friendly approach allows you to break your tuition into zero percent interest monthly payments. We never charge finance fees. Read more about our payment options.
We keep fees to a minimum, simply covering our costs to process your application and modest administrative fees. That’s it. Everything else is included in your tuition.
Your eBooks and study materials are included in your tuition. Printed textbooks from Pearson, a respected publisher of educational books, are optional for an additional cost. We ship printed textbooks, workbooks, study guides and other materials by U.S. postal service or international airmail (if you live abroad).You’ll also receive access to our exclusive online learning system to immediately begin your first course.


High School Of America understands that not all programs are for all people. That said, we offer a ‘no questions asked’ money back policy for students who cancel within the first 5 days of enrollment. Our cancellation policy requires the parent, legal guardian or adult student enrolled with High School Of America to initiate the cancellation procedure. If your enrollment is cancelled after the first 5 days, you may be entitled to a refund or you may owe the school additional tuition. The number of lessons completed and the tuition paid determines this. Please refer to the Cancellation Policy on the Refund Policy page for more details.